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We wish to make you aware of a few important things that apply on board for your comfort and our work environment. Our trains are old so we ask you to assist us in our sustainability work.

Staff

Older trains do not have PA systems but there is always a uniformed head conductor, today known as the head service attendant, on board the train. The conductor is in charge and is responsible for safety. The conductor may have several assistant conductors to help on the train and these often wear a black waistcoat with the Railway Museum's logo on the back. Contact the train staff if you are unsure about anything.

Please take care of the train!

  • Please do not put your feet on the seats.
  • Avoid spilling coffee and other liquids on seats or floors with fitted carpeting.
  • Please be careful when you hold camera equipment/tripods against our windows so that you do not break them.
  • If you open a window do not allow the curtain to hang outside as it may be torn away.
  • Footwear is not permitted in our staff carriages and sleeping cars.

Heating

Adjust the heating yourself or ask the train staff for assistance. Remember that you and other travellers may experience temperature differently. Our older carriages have three levels of heating:

0: Off – recommended in summer.
1: Fairly warm – recommended in autumn, winter and spring.
2: Very hot - used only in very cold winters.

Windows

Several of the windows on our trains can be lowered but sometimes some gentle pressure may be needed. An open widow can be great but also causes draughts and cools the air inside and soot can also enter when the train is hauled by a steam locomotive. We therefore ask you to only open windows as necessary and ask other passengers first. Remember to close the window when you leave the train. If you are unsure how to open the windows, please ask the train staff for assistance.

Doors

The entrance doors are of an old design. You can open and close doors yourself but note that they are locked when the train is in motion. We respectfully ask you to not open any doors until the train is at a standstill, where there is a platform and that the staff have said that it is permitted to open the doors.

When you close a door, you need to slam it hard – the door is not properly closed until the handle is pointing diagonally upwards. If the handle is in the horizontal position the door is not properly closed.

Doors between carriages are generally sliding doors and are stiff and heavy. Here again you need to use some force to open the doors. Please try to keep these doors closed as they create noise in the train and dust and dirt can enter when they are open.

Toilets

Several carriages have old-style toilets. This means that people relieve themselves onto the track. We therefore ask you not to use the toilets while the train is standing still. Some carriages have more modern vacuum toilets that can also be used when the train is standing still.

The older carriages have a tap above the hand basin. When turned to the side the tap is closed. Turning the tap over the hand basin opens it. We ask to turn the tap to the side again after washing your hands so as not to empty the water tank.

Fire extinguishers

There is normally a fire extinguisher at each end of the carriage.

Emergency brake

The train has an emergency brake. If you pull it the train will stop but note that there are certain places that are highly unsuitable to stop at. These include upward gradients where the train will have difficulty starting again, lowered barriers in front of the train and last but not least all the train's wheels can be damaged by an emergency stop and this is very expensive to repair. It is therefore better too alert the train staff if the situation is not really serious. The staff can then alert the driver by radio ad the driver can stop t a suitable place.

When the train stops

We ask you not to open any doors or get off when the train stops unless the staff have given their permission. Do not open doors just for a quick smoke". Any door that has been opened must be checked by our staff.

At some places where we stop there is no platform. We then usually allow people to get on and off by means of a stool but please be careful when using it.

In case of accident

Should an accident occur we ask you to remain in your seat except if there is a fire or a collision. The staff will provide information about the situation as soon as possible. It is important that all travellers understand that trains can be operating on adjacent tracks and there may be live overhead contact wires that have fallen down. A contact wire is not safe until the emergency services or a track repair engineer have earthed it. It is therefore not sufficient that it is not live so please wait for instructions.