Web accessibility review

SMTM is aware that parts of the website are not fully accessible. See the section on content and technology that is not accessible below for more information.

What can you do if you cannot use parts of the website?

If you need content from jarnvagsmuseet.se that is not accessible to you, but which is exempt from the law’s scope as described below, you can contact us by email or phone. The typical response time is one week.

Email: registrator@smtm.se

Phone: +46 8 519 549 00

Report accessibility issues on the website

SMTM is continuously working to improve the accessibility of the website. If you discover problems that are not described on this page, or if you believe that we are not meeting the requirements of the law, please let us know. Use the form to report accessibility issues, or contact us by email or phone.

Supervision

The Swedish Authority for Digital Government (DIGG) is responsible for supervision under the Act on Accessibility to Digital Public Services. If you are not satisfied with how we handle your feedback, you can contact DIGG and raise the issue.

Information about accessibility issues on the website

This website is partially compliant with the Act on Accessibility to Digital Public Services due to the issues described below.

PDF documents

Content on the website in the form of PDF documents is not fully accessible, as the PDFs on the site do not meet accessibility requirements.

Action: The planned action is to replace existing PDFs with properly created PDFs that meet accessibility requirements. This work will be carried out during 2025.

Video

Videos lack alternative representation.

Videos on the website published before 23 September are missing alternative representation and are therefore not accessible to all.

Action: Due to limited resources, videos published on the website before 23 September 2020 will not be provided with alternatives. Videos published on jarnvagsmuseet.se after 23 September 2020 will be provided continuously with alternative representation in the form of transcription. SMTM does not provide audio description for videos online, as this is currently considered unreasonably burdensome.

Other

During 2025, less extensive issues will be addressed: Several informative images lack alternative text.

Measures to address accessibility issues

Our goal is to resolve all known accessibility issues during 2025.

How we test the website jarnvagsmuseet.se

The contracted web provider, Knowit Experience Linköping, used standard accessibility and web development practices during the design and development phase of the newly launched website in 2024 and performed ongoing accessibility testing during development.

Efforts to maintain high accessibility continue as part of the ongoing management of the website, to ensure www.jarnvagsmuseet.se complies with the Act on Accessibility to Digital Public Services.

For example, the action plan and this accessibility statement are updated at least once a year based on both automated and manual tests. In addition, accessibility guidelines have been integrated into daily work through incorporation in design and development phases as well as additional testing routines.